Define notification banner display time

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Define the length of time a banner notification is displayed at the top of your screen. Increasing the display time provides additional time to read a message before it disappears, and for the screen reader to read out the entire message.

    Before you begin

    Role required: none

    Procedure

    1. Log in to a ServiceNow mobile app.
    2. On the navigation bar, tap the Settings button.
    3. In the Settings page, tap Preferences
    4. In the Preferences page, tap Banners.
    5. In the Banners page, select the time for a notification to display before it disappears.