Create a PIN for a mobile app

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Create a PIN for your mobile app.

    Before you begin

    Role required: admin

    Procedure

    1. Log into a ServiceNow mobile app.
    2. On the navigation bar, tap the Settings.
    3. On the settings page, tap Security.
    4. Tap Require an app PIN.
    5. When prompted Enter a 6 digit PIN for your app.
      App PIN.
    6. When prompted, re-enter the same 6 digit PIN.
      Your app is now configured with a security PIN.
    7. Optional: Enable Unlock with Fingerprint Sensor to use your device's fingerprint biometric security instead of your PIN.