Configuring Now Assist for Mobile Release version: Zurich Updated July 31, 2025 1 minute to readInstall and configure skills for Now Assist in Mobile. Configure mobile resolution notes generationGenerate the resolution notes that summarize work orders for mobile.Enable Now Assist Agent skills for Virtual Agent on MobileEnable Now Assist Agent skills in Virtual Agent on Mobile to leverage the power of generative AI.Configuring a prominent action buttonConfigure a prominent action button for quick access to Now Assist.Configure a Lens launcher buttonAdd a ServiceNow AI Lens button to input form screens to enable users to quickly extract data from attachments and complete forms faster.Configure Mobile AI Voice AgentFollow these steps to enable the Mobile AI Voice Agent feature for your mobile app users.Configure Now Assist button in searchAdd a conversational chat button to standard catalog search results in mobile. The chat button redirects users to a new Virtual Agent conversation for eligible catalog items.
Configuring Now Assist for Mobile Release version: Zurich Updated July 31, 2025 1 minute to readInstall and configure skills for Now Assist in Mobile. Configure mobile resolution notes generationGenerate the resolution notes that summarize work orders for mobile.Enable Now Assist Agent skills for Virtual Agent on MobileEnable Now Assist Agent skills in Virtual Agent on Mobile to leverage the power of generative AI.Configuring a prominent action buttonConfigure a prominent action button for quick access to Now Assist.Configure a Lens launcher buttonAdd a ServiceNow AI Lens button to input form screens to enable users to quickly extract data from attachments and complete forms faster.Configure Mobile AI Voice AgentFollow these steps to enable the Mobile AI Voice Agent feature for your mobile app users.Configure Now Assist button in searchAdd a conversational chat button to standard catalog search results in mobile. The chat button redirects users to a new Virtual Agent conversation for eligible catalog items.