Display mobile screen performance data

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Display performance-related data, like SQL counts, business rules, and REST API responses in a debug drawer at the bottom of the screen. This data enables administrators to measure the performance of each mobile screen and to identify any performance issues.

    Before you begin

    Role required: none

    About this task

    Enable the debug drawer option to show the performance and timing related to each API call, when a page is loaded or an action is completed. Administrators use this information to assess network, server, and web performance.
    Note:
    Administrators are not able to configure any settings of this feature.
    Accessing of debug drawer option Debug drawer displayed with screen data

    Demonstration of accessing the debug drawer option through the use of a GIF.
    Debug drawer displayed with screen data.

    Procedure

    1. Log in to a ServiceNow mobile app.
    2. On the navigation bar, tap the Settings button.
    3. Choose from the following option to either enable or disable the debug drawer option.
      OptionProcedure
      Enable debug drawer
      1. On the settings page, tap Version rapidly five times.

        The Debug Drawer option displays in the settings page.

      2. Enable Debug Drawer, to display the debug drawer on each screen.
      Disable debug drawer

      On the settings page, tap Version rapidly five times.

      The Debug Drawer option no longer displays.