Create reference record entries in record screen tables

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Create new entries in the record screen tables of the Mobile App Builder. View where the Now Mobile configuration tree displays the new entry in the hierarchy.

    Before you begin

    Role required: admin or delegated developer

    For more information about the delegated developer role, see Exploring Delegated Development.

    Procedure

    1. Navigate to All > System Mobile > Mobile App Builder.
    2. In the Mobile App Builder application scope selection screen, search and select the name of your application scope.
    3. Select a category from the categories home screen.
    4. Open a new or existing record.
      • To open a new record, select the New button (New button in categories home screen.).
      • To edit an existing record, select a record name.
    5. In the record screen, select the New button (New button.) to open an empty reference record in the configuration panel.
      The ServiceNow AI Platform configuration tree is automatically updated with the new record that you created.
      ServiceNow AI Platform configuration tree with new record added.
    6. Complete the fields as required and select Save.