Enable attachment IDs for write-back actions

  • Release version: Zurich
  • Updated December 8, 2025
  • 1 minute to read

    • Enable write-back actions to use attachment IDs in your ServiceNow AI Lens launcher button.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > sys_sg_parameter_screen.list.
    2. Select the input form screen on which you want to configure the attachment IDs.
    3. Navigate to the Variables tab.
    4. Create a new variable named LensAttachmentIds.
    5. Set the variable's Type to Now Assist Data.
    6. Select Submit to save your progress.