Configure which external apps are available for deep linking

Administrators can define which external apps can be used in deep links with the glide.sg.allowed_external_deeplinks property.

Before you begin

Role required: admin

About this task

ServiceNow mobile supports deep linking to third-party applications using the URL smart buttons. Use the glide.sg.allowed_external_deeplinks system property to define which third-party applications can be used as the targets of deep links in your ServiceNow mobile apps.

Important:

Only custom URL schemes are supported. App links and universal links are not supported.

Procedure

1. Type sys_properties.list in the Application Navigator.
2. Open the record for glide.sg.allowed_external_deeplinks.
3. In the form, match the following values:

   Field	Description
   Name	glide.sg.allowed_external_deeplinks
   Type	String
   Value	Comma-separated list of the names of the third-party apps that can be targets of deep links within ServiceNow mobile apps. For example: Teams, LinkedIn, Zoom

4. Click Save.

Result

Only third-party apps listed in value of the property can be linked to using deep linking.

Note:

If the value of this property is left empty, or the property is deleted, there are no restrictions on deep linking to third-party apps.