Define user criteria status as active or inactive

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Learn how to define a user criteria component's status as active or inactive.

    About this task

    By default, when you apply a user criteria to a component, the defined configuration is in an active state. Changing the state from active to inactive is performed in the web-based UI, via the Mobile App Builder.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > System Mobile > Mobile App Builder.
      The Mobile App Builder opens in a new browser tab and displays the application scope selection screen.
    2. Search for the application scope you are working in and then select the name of the application scope.
      The Mobile App Builder categories home screen displays.
    3. Select All mobile records from the menu.
    4. Locate the record that contains the user criteria definition by using the menu panel, and then open the record.
    5. Select the more button (Mobile App Builder more menu.) and select the Open in platform option, to open the web-based UI.
    6. In the User criteria mappings area of the selected component, in the Active column select a user criteria whose active definition you want to change.
    7. In the subsequent screen, depending on the option you have chosen, either select or clear the Active check box.
    8. Optional: Repeat step 6 and step 7 for any other user criteria active statuses that you want to update.
    9. Select and hold (or right-click) in the header and select Save from the menu.