Using the prominent action button

  • Release version: Zurich
  • Updated November 17, 2025
  • 1 minute to read

    • Use the prominent action button to quickly access your Now Assist agent chat no matter where you are in the app.

    Figure 1. Prominent Action Button
    prominent action button highlighted in the menu bar

    Tap the button to open a new Now Assist chat. If you open the chat while you have a record open, Now Assist automatically incorporates the information from that record into its responses.

    While offline, the prominent action button is grayed out to show that it’s unavailable.