Configure Sourcing and Procurement Operations Release version: Zurich Updated July 31, 2025 1 minute to readPlan and configure your implementation for Sourcing and Procurement Operations. Install Sourcing and Procurement OperationsInstall Sourcing and Procurement Operations and its dependent applications from the ServiceNow Store.Setting up primary data for Shopping HubCreate primary data of your suppliers and office locations that your suppliers deliver to. Define your product catalog with data of your product categories, product models, and supplier products. Define shopping controls to control the supplier product visibility to your employees.Configure punchout for third-party site purchasesSet up punchout configuration to allow shoppers or employees to make third-party site purchases​.Configuring work prioritizationConfigure decision table rules to automatically assign priority to purchase requisitions, sourcing requests, and procurement cases based on your organization's criteria.Add a new button in Shopping HubYou can add a new button in Shopping Hub, similar to the existing Don’t see what you need? button.Customize your top suppliers in Shopping HubPersonalize the list of suppliers to see on your Shopping Hub homepage. Update your list with the change in your preferences anytime.Configure conditions for merging purchase requisitionsConfigure the conditions under which the purchase requisitions (PR) should be merged.Service portal configuration for ShoppingHubAs an admin, you can configure your service portal such that shoppers who are on the portal can quickly access ShoppingHub and even view purchasing and approval to-dos assigned to them.Install ShoppingHub MobileInstall the Shopping Hub Mobile application from the ServiceNow Store.Advanced Work Assignment for Source-to-Pay OperationsUse the Advanced Work Assignment for Source-to-Pay Operations feature to automatically assign work items to agents based on availability and capacity.
Configure Sourcing and Procurement Operations Release version: Zurich Updated July 31, 2025 1 minute to readPlan and configure your implementation for Sourcing and Procurement Operations. Install Sourcing and Procurement OperationsInstall Sourcing and Procurement Operations and its dependent applications from the ServiceNow Store.Setting up primary data for Shopping HubCreate primary data of your suppliers and office locations that your suppliers deliver to. Define your product catalog with data of your product categories, product models, and supplier products. Define shopping controls to control the supplier product visibility to your employees.Configure punchout for third-party site purchasesSet up punchout configuration to allow shoppers or employees to make third-party site purchases​.Configuring work prioritizationConfigure decision table rules to automatically assign priority to purchase requisitions, sourcing requests, and procurement cases based on your organization's criteria.Add a new button in Shopping HubYou can add a new button in Shopping Hub, similar to the existing Don’t see what you need? button.Customize your top suppliers in Shopping HubPersonalize the list of suppliers to see on your Shopping Hub homepage. Update your list with the change in your preferences anytime.Configure conditions for merging purchase requisitionsConfigure the conditions under which the purchase requisitions (PR) should be merged.Service portal configuration for ShoppingHubAs an admin, you can configure your service portal such that shoppers who are on the portal can quickly access ShoppingHub and even view purchasing and approval to-dos assigned to them.Install ShoppingHub MobileInstall the Shopping Hub Mobile application from the ServiceNow Store.Advanced Work Assignment for Source-to-Pay OperationsUse the Advanced Work Assignment for Source-to-Pay Operations feature to automatically assign work items to agents based on availability and capacity.