Using Advanced Work Assignment for Supplier Lifecycle Operations
Enables supplier contacts to interact with supplier owners and resolve their issues and get answers to questions.
The Advanced Work Assignment for Supplier Lifecycle Operations application enables the following:
- Supplier fulfillers can accept a chat request from the Supplier Lifecycle Operations to interact with supplier contacts. For more information, see Accept an incoming chat request from the Source-to-Pay Workspace.
- Supplier contacts can start a chat session from the Supplier Collaboration Portal to interact with supplier fulfillers. For more information see Start a chat session from the Supplier Collaboration Portal.