Supplier Lifecycle Operations glossary
Learn about the terms and concepts used in Supplier Lifecycle Operations (SLO).
Glossary terms are grouped alphabetically.
A
Advanced Work Assignment for Supplier Lifecycle Operations
An application that automatically assigns supplier cases to agents based on availability and capacity, ensuring efficient case handling within Supplier Lifecycle Operations.
Automated KPIs
Automated KPIs extract and calculate data directly from the specified table using a specified method based on the specified frequency schedules.
C
Craft.io integration for Supplier Lifecycle Operations
Provides integration with Craft.io, a supplier intelligence platform, to enhance supplier data management and decision-making within Supplier Lifecycle Operations.
child case
A case that is linked to and is a part of a parent case, inheriting its context and contributing to its resolution or management.
I
inbound staging tables
Tables that temporarily store the supplier data that is imported from external systems.
M
M2M mapping between supplier contact and suppliers
Many-to-many (M2M) mapping between supplier contact and suppliers enables one supplier contact to be the contact for multiple suppliers, provided the suppliers share a parent-subsidiary relationship.
N
News Integration for Supplier Lifecycle Operations
An integration that retrieves recent news and relevant articles related to suppliers from preferred news channels. Includes a pre-configured integration with Microsoft Bing News Search API.
O
outbound staging tables
Tables that store the supplier data before it is exported to external systems. These tables are updated automatically when the corresponding primary tables are updated.
P
parent case
A case that contains multiple related child cases. This hierarchical case structure is useful for managing complex scenarios that involve multiple stages and processes.
R
Risk assessments integration for Supplier Lifecycle Operations
Provides an integration with Third-party Risk Management to conduct risk assessments during supplier onboarding or reassessment of existing suppliers.
related case
A case that is associated with another case due to shared characteristics, dependencies, or interactions.
S
Source-to-Pay Workspace
A workspace that centralizes the management of suppliers, from sourcing to payment, enhancing productivity and collaboration.
supplier
A person, business, or an enterprise that provides raw materials, goods, or services to another organization.
supplier case
A case that is opened in the Source-to-Pay Workspace to address supplier-related issues that arise during different phases of the supplier lifecycle, from onboarding to offboarding.
Supplier Collaboration Portal
A web-based interface that provides a unified portal experience for supplier contacts. This interface enables self-service, direct collaboration, and management of supplier-related tasks and information.
supplier contact
The person who allows individuals from the supplier side to access the Supplier Collaboration Portal, manages tasks, and interacts with the buying organization.
supplier document configuration
The supplier document configurations that detail when and how documents should be managed and notified.
supplier document management
The functionality that enables you to manage supplier-related documents, including creating and running a supplier document configuration that is required to upload the prerequisite documents.
supplier fulfiller
The person who is responsible for fulfilling tasks and cases that are related to suppliers, ensuring compliance with service level agreements and operational standards.
supplier integration framework
A framework that enables Supplier Lifecycle Operations to exchange supplier data with third-party ERP systems.
Supplier Lifecycle Operations
A framework that enables Supplier Lifecycle Operations to exchange supplier data with third-party ERP systems.
supplier manager
The person who is responsible for managing supplier relationships, overseeing supplier onboarding, tracking cases and tasks, and conducting supplier risk assessments.
supplier offboarding
The process of discontinuing a business relationship with a supplier. Tasks include deleting the supplier primary data, settling accounts, and deactivating the access to your systems.
supplier onboarding
The process of registering, qualifying, and activating suppliers to do business with the organization.
supplier owner
The person who is responsible for the ownership and management of specific suppliers, including the ability to update supplier information and manage related cases and tasks.
Supplier Relationship and Performance Management
The Supplier Relationship and Performance Management (com.snc.sn_slm_perf) application enables you to establish clear expectations and criteria for measuring supplier performance, monitoring and assessing their performance against those criteria, providing feedback and recognition, and implementing corrective actions and improvement plans when needed.
Supplier Payment Optimization
The Supplier Payment Optimization (com.snc.sn_slm_opt) application enables suppliers managers to estimate potential savings from credit card payments, which can result in significant cost savings for the company. It provides a Supplier Payment Optimization dashboard that provides an overview of the total potential savings for all suppliers.
supplier task
A task that is created in the Source-to-Pay Workspace and assigned to the contacts of the internal users or suppliers so that they can take action and complete that task.