Connect Build Agent to a supported MCP server

  • Release version: Australia
  • Updated June 9, 2026
  • 1 minute to read

    • Connect a supported MCP server to Build Agent to access external tools and resources in the chat panel when building and editing apps.

    Before you begin

    Before you can enable an MCP server in Build Agent, an administrator must approve it as an AI asset in AI Control Tower. Each MCP server requires this approval, regardless of whether the server is enabled by default.

    The end-to-end flow for making an MCP server available is:
    1. The administrator adds the MCP server as a Workflow Data Fabric (WDF) connection.
    2. The administrator approves the server as an AI asset in AI Control Tower.
    3. You authenticate the connection in Personal Integrations.
    4. You enable the MCP server in Build Agent settings.

    Individual MCP servers are enabled by default, but the complete flow must be completed before any server is available for use.

    For details on adding a new MCP connection in Workflow Data Fabric, see Model Context Protocol connectors.

    See MCP connections and Build Agent for a list of supported MCP servers.

    Note:
    MCP connections are currently available only in the ServiceNow IDE, not ServiceNow Studio.

    Role required: admin

    Procedure

    1. Navigate to All > App Development > ServiceNow Studio or All > App Development > ServiceNow IDE.
    2. In the Build Agent chat panel, select the Settings icon .
      Figure 1. Build Agent panel with Settings icon
      Build Agent panel showing greeting message and the Settings button
    3. Select the Enable MCP servers toggle.
      Figure 2. Enable MCP servers setting
      Settings panel showing behavior and features configuration options with toggle switches
    4. Select the MCP servers icon that appears after you enable MCP servers.
      Figure 3. MCP settings icon
      Settings panel with the MCP settings button highlighted
    5. Confirm that the MCP server you want is present and enabled.
      Figure 4. Enabled MCP servers
      Build Agent panel showing MCP servers, all with toggles enabled.
      Note:
      If the MCP server you want isn't available, you must first set it up in Personal Integrations.
    6. Select Allow in the confirmation dialog.
      You must do this only for the initial connection.

    Result

    After Build Agent authenticates the connection, you can chat with it to ask questions related to the MCP server.