Plan data for reuse

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Design your data model to support scalability, interoperability, and future reuse across applications on the ServiceNow AI Platform.

    Why plan for data reuse?

    Planning data structures early helps prevent duplication, reduces maintenance costs, and enables better reporting and integration across the ServiceNow AI Platform.

    Key considerations

    • Avoid creating individual or redundant data models.
    • Use standard tables and fields wherever possible to maintain consistency.
    • Normalize data to improve accuracy and simplify analytics.
    • Verify that relationships between tables are well-defined for scalability.