Revert app changes with Build Agent

  • Release version: Australia
  • Updated April 2, 2026
  • 1 minute to read

    • Restore your development to a previous state when you want to undo recent changes. Use checkpoints created during Build Agent conversations to revert both code and chat history.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > App Development > ServiceNow Studio.
      You can also open Build Agent in the ServiceNow IDE if you prefer a more code-centric experience.
    2. Open Build Agent.
      Note:
      The Build Agent chat panel opens by default in new ServiceNow Studio sessions. If the panel isn't open, select Open Build Agent from the status bar in the corner of your browser.
    3. Open a previous chat to revert your changes by selecting the chats icon .
      Figure 1. Chat selection
      Build Agent panel with chat selection icon
    4. Select the chat that contains checkpoints you can revert to.
    5. View all available checkpoints by selecting the checkpoints icon
      Figure 2. Checkpoints in chat panel
      Build Agent chat panel for Planner Tracker summary and checkpoints list with highlighted checkpoints button
    6. Select the checkpoint you want to revert back to, and select Restore.

    Result

    Build Agent reverts your changes both in your application and in the chat.