Check timelines and SDLC guidelines

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Engage your platform administrator early to confirm development timelines and follow ServiceNow’s software development lifecycle (SDLC) best practices. Coordinating with your admin ensures that your app development aligns with organizational governance, avoids delays, and uses approved environments and tools.

    Key actions

    • Confirm development and deployment timelines with your admin.
    • Understand the SDLC phases: planning, development, testing, deployment, and monitoring.
    • Follow approved protocols for version control and change management.

    Usage guidelines

    Use source control for collaboration, avoid update sets for major changes, and document all approvals. Early engagement with admins helps prevent governance issues and accelerates delivery.