Valid country location
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Summary of Valid Country Location
The Valid Country Location feature allows shoppers to select delivery locations based on preconfigured countries, ensuring that products are only shipped to valid addresses. This functionality enhances the shopping experience by validating addresses at multiple stages, preventing issues related to shipping to unsupported locations.
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Key Features
- Address Validation: Validates delivery locations during product selection and checkout, alerting shoppers if items cannot be delivered to a selected country.
- Country Configuration: Administrators can configure which countries are valid for delivery, filtering the product catalog accordingly.
- Address Management: Shoppers can add, edit, and select delivery and office addresses from various points in the shopping process.
- Dynamic Availability: Product availability is dynamically shown based on the selected delivery address, with error messages displayed for unsupported locations.
Key Outcomes
By implementing this feature, ServiceNow customers can enhance their e-commerce platform’s reliability and user experience. Shoppers will benefit from seamless address validation, ensuring they can only order products available for delivery to their chosen locations. As a result, customers will experience fewer delivery issues and a more efficient checkout process.
As a shopper, you can select a valid delivery location based on the preconfigured countries.
Validate addresses
Based on the countries configured, you can prevent products from being shipped to
invalid locations. Perform the address validation at various stages.
- See the valid countries for delivery from the product and purchase pages.
- See the product availability and unavailability when a shopper changes delivery location from the Deliver to list to an unsupported country on the product details page.
- Add, edit, and select the available delivery addresses and office addresses.
- See the product availability based on the office address or delivery location in the primary navigation bar.
- Add valid Deliver to work address and Deliver to somewhere else from the primary navigation bar, contextual side panel, quick checkout, and entire purchase.
- Based on your configuration, filter the list of countries and the product catalog and display the addresses and offices where delivery is available.
- Validate the saved address list, deliver to work address, and deliver to somewhere else during quick checkout and full checkout.
- Select valid addresses for each product based on the countries or office locations where the delivery is available.
- During full cart checkout, toggle between entire purchase and product to see and select available addresses.
- See the following address validation message on product and purchase pages:
This item does not deliver to <countryname>. - See the address validation message
Delivery is only available for certain countries.
The following example shows how a shopper can add or select valid addresses during
various stages of checkout:
Address validation flows
- Select the primary address for delivery from the primary navigation bar.
- See the product availability based on the location address on the primary navigation bar.
- Select the number of countries to see the list of valid countries.
- When your administrator configures the valid countries, you see only certain countries where delivery is available.
- You can change your location from Deliver to and complete the order.
- When you add a new address, the country list displays only the valid list of countries.
- When your product is available for delivery to the location you selected, you can place the order using the Add to cart or Request to buy buttons.
- When you select Request to buy, you can select the
delivery location from a list of saved addresses.
- When you select Deliver to work address to add a new address, you can add addresses from only certain countries that are preconfigured for delivery.
- When you select Deliver to somewhere else to add a new address, you can add addresses from only certain countries that are preconfigured for delivery.
This item does not deliver to <countryname>orThis item does not deliver to this address. - You can add or select the delivery location for the valid countries and complete the shopping.
- From your shopping cart, when you select Proceed to checkout, select valid addresses for each product based on the countries or office locations where the delivery is available.