Invoice processing using IT Asset Management purchase order

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Process invoices for IT Asset Management purchase orders using the ITAM-APO integration to validate received quantities against invoiced quantities and handle exceptions.

    Before you begin

    Role required: Accounts_payable_specialist [sn_ap_apm.accounts_payable_specialist]

    Procedure

    1. Navigate to Source-to-Workspace > Accounts Payable Operations.
    2. Create a purchase order in ITAM.
      For more information on creating purchase order in ITAM, see Create a purchase order.
    3. Create an invoice with the ITAM purchase order.
      For more information on invoices, Create an invoice manually. The Accounts Payable Operations checks whether the received quantity in the ITAM receiving slip matches the invoiced quantity. In case of mismatch, an insufficient goods receipt exception is triggered and automatically the ITAM user is notified through email. For more information on exceptions, see Invoice exceptions.
    4. The Accounts Payable Operations automatically verifies and revalidates the invoice.

    Result

    The invoice processing of ITAM purchase order is successfully performed.