Confirm receipt of your order from Shopping Hub Home

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Provide confirmation of receipt of the items you ordered that are in pending receipt state from Shopping Hub Home, so that payment is processed to the supplier accordingly. If you have not received the complete order, you can confirm receipt of a part of your order as well with the date when you received them.

    Before you begin

    To provide confirmation of receipt of your orders, you should have received a part of your order at least, if not the complete order. Only then, this to-do is displayed to you on the Pending confirmation tab.

    Role required: sn_shop.shopper

    Procedure

    1. Navigate to All > ShoppingHub > ShoppingHub Home.
    2. Select the user icon and select My to-dos.
    3. Select the Other to-dos tab.
    4. On the Pending confirmation tab, select the to-do you want to work with.
    5. Do one of these actions.
      ActionDescription
      Received selected Confirms receipt of the selected orders.

      On the Confirm receipt window, fill in the following fields:

      • Quantity received: Number of items you received from that order.
      • Date received: Date when you received the items.
      Received all Confirms receipt of all the orders.

      On the Confirm you received everything window, select the date when you received your ordered items.

    6. Select Submit.