Sourcing and Procurement Operations

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • With ServiceNow Sourcing and Procurement Operations (SPO), you can provide your employees with a simple automated AI-assisted tool that they can use to shop for goods and services that they need at work.

    This video provides a visual overview of Sourcing and Procurement Operations and its key capabilities.

    Figure 1. SPO value proposition

    Provide a seamless procurement experience with:

    SPO value proposition

    Helpful resources

    Here are some additional ServiceNow resources that can help you:
    Release Notes
    Learn more about what's new and changed. See the Sourcing and Procurement Operations release notes.
    ServiceNow University
    Access real-time courses, self-paced training, and career resources, such as SPO Implementation Essentials and more, from ServiceNow University.
    Best Practices
    Explore the Best Practices content library to access resources and proven guidance that help accelerate the implementation and deployment of Sourcing and Procurement Operations features at Best Practices.
    YouTube
    Learn more about the value that you can add to your business with the Source-to-Pay suite. Watch Multiply the value of your ServiceNow platform with Source-to-Pay workflows on YouTube.
    ServiceNow Community
    Connect with other Sourcing and Procurement Operations users at ServiceNow Community.