Synchronize supplier data using external third-party application

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Synchronize supplier data with any external third-party application to ensure that you are working with the latest data in the Source-to-Pay Workspace.

    Before you begin

    Role required: sn_slm.manager, sn_slm.owner, or sn_slm.admin
    Note:
    The sn_slm.owner role can synchronize data only for the suppliers they own.

    About this task

    Because the supplier data may have changed from the time that you last imported it, ensure that you are working with the latest supplier data by synchronizing with an external third-party application.

    Note:
    Supplier Lifecycle Operations provides you with the flexibility to integrate with Craft to import and view the most up-to-date supplier data. For more information, see Craft.co Integration for Supplier Lifecycle Operations.

    Procedure

    1. Navigate to All > Supplier Lifecycle Operations > Source-to-Pay Workspace.
    2. Under My suppliers, select the legal name of the supplier you want to synchronize with external data.
      The supplier Details page opens.
    3. Do one of the following.
      ToDo this
      Synchronize with external thid-party application for the first time
      Do the following:
      1. Select Connect to external data.
      2. In the Connect to external data dialog box, select Import.

        The latest supplier data is imported and any changes that you made to the existing supplier data and the supplier locations are overwritten.
      Synchronize with external third-party application subsequently after initial synchronization
      Do the following:
      1. Select Sync with external data.
      2. In the Sync with external data? dialog box, select Sync.

        The latest supplier data is imported and any changes that you made to the existing supplier data and the supplier locations are overwritten.