Use Now Assist for Supplier Lifecycle Operations (SLO)

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • If you have the sn_slm.fulfiller or sn_slm.admin role, you can generate supplier-related case summaries to get a quick overview of the cases, completed actions, or pending tasks by using the Now Assist for Supplier Lifecycle Operations (SLO) application.

    Note:
    Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see ServiceNow product tiers.

    For more information on how to use Now Assist for SLO to summarize a case, see Summarize a case by using Now Assist for Supplier Lifecycle Operations (SLO) in Source-to-Pay Workspace.

    For more information on how to use Now Assist for SLO in a Virtual Agent chat, see Use Now Assist for Supplier Lifecycle Operations (SLO) in a Virtual Agent chat.