Raise a delivery plan change request

Submit a request in the Supplier Collaboration Portal header to create a purchase order exception.

Before you begin

Verify that the supplier is also present in the Supplier Contact [sn_slm_contact_m2m_supplier] table. This table stores information about supplier contacts and suppliers linked to them.

Role required: sn_slm.contact

Procedure

1. Navigate to Supplier Collaboration Portal home page by accessing your instance URL and adding a /supplier suffix.
   For example, https://example.com/supplier.
2. From the My Company drop-down list of suppliers associated with your profile, select the supplier.
3. In the portal header, select Raise a request.
4. Under the General category, select the Delivery plan change catalog item.
5. On the Delivery plan change form, fill in the fields.
   For a description of the field values, see Delivery plan change form.
6. Select Submit.
   The application creates an exception and assigns it to the operational buyer.

Related concepts

• Explore Purchase Order Management
• Resolving purchase order exceptions