Manage supplier KPIs from the supplier record page of the Source-to-Pay Workspace

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • You can view the latest KPI data that is collected for a particular supplier from the supplier page of the Source-to-Pay Workspace.

    Before you begin

    Role required: sn_kpi.admin or sn_slm.manager or sn_slm.admin

    Procedure

    1. Navigate to All > Supplier Lifecycle Operations > Source-to-Pay Workspace.
    2. Under Quick actions, select Manage my suppliers.
    3. Under My suppliers, select the legal name of the supplier.
    4. Select the KPI management tab.

      The KPI management tab contains columns that provide details, such as KPI, weight, collection frequency, last collected date, next run date, latest value, and status.

      All the KPIs that are listed on this tab are grouped by the KPI performance domain set in the KPI template they were created from.

      Figure 1. KPI management tab
      KPI management tab

    Result

    • You can filter the KPIs by All KPIs, Supplier level KPIs, Contract level KPIs, Manual KPIs, or Automated KPIs.
    • You can add new KPIs or remove existing KPIs for the selected supplier from the KPI management view.
    • You can generate comprehensive performance summary including overall performance scores, trends, and action items by using supplier performance summarization.
      Note:
      This functionality is available with the Now Assist for Supplier Lifecycle Operations (SLO) application.