Application plugin for AI capabilities in SLO

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • View the consolidated list of plugins required to use AI capabilities for supplier case management in Supplier Lifecycle Operations.

    Important:
    Before installing a plugin listed in the Plugin name column, ensure that you install all corresponding dependencies listed in the Plugin dependencies column from the ServiceNow Store.
    Table 1. Application plugin list
    Bundle Application Plugin dependencies

    Prime

    app-supplier-gen-ai-prime
    • Supplier Operations [sn_so]
    • SLO - Foundation [sn_ai_slo_fdn]
    • Finance and Procurement - Prime [sn_ai_fsc_prime]

    Foundation

    app-supplier-gen-ai-foundation
    • ServiceNow Otto for Supplier Lifecycle Operations (SLO) [sn_supplier_gen_ai]
    • Finance and Procurement - Foundation [sn_ai_fsc_fdn]
    app-supplier-gen-ai
    • ServiceNow Otto for Platform [sn_genai_platform]
    • ServiceNow Otto for Finance and Procurement [sn_fsc_genai]
    • Supplier Case Management [sn_supplier]