Service Graph Connector for GCP

  • Release version: Xanadu
  • Updated March 6, 2026
  • 2 minutes to read
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    Summary of Service Graph Connector for GCP

    The Service Graph Connector for GCP allows ServiceNow customers to ingest CMDB data from Google Cloud Platform (GCP) projects via REST APIs. This streamlined process requires no MID Server and provides comprehensive data coverage without the need for agents or individual scanning.

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    Key Features

    • Quick Onboarding: Get started efficiently with minimal credential requirements.
    • Real-time Visibility: Gain insights into cloud resource identities, relationships, and states.
    • Centralized Management: Configure connections through the SGC Central view in the Service Graph or CMDB Workspace, which supports the full lifecycle of connections.
    • CMDB Integrations Dashboard: Monitor integration statuses, processing results, and errors with filtering options for specific integrations.
    • BYOL and BYOS Support: Manage previously purchased licenses and subscriptions for specific Linux services on GCP, with licensing information populated in the cmdbkeyvalue table.

    Key Outcomes

    By utilizing the Service Graph Connector for GCP, customers can efficiently synchronize data sources, monitor integrations, and leverage real-time data for enhanced visibility into their cloud resources. The connector also facilitates the management of licensing for cloud services, offering flexibility in operational processes.

    Use the Service Graph Connector for GCP to ingest CMDB data from a Google Cloud Platform (GCP) project using the REST APIs.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Key features

    • Get started quickly with a streamlined onboarding process.
    • Use only the credentials you need.
    • No MID Server required.
    • Get end-to-end data coverage.
    • No agents or individual scanning needed.
    • Performant at scale.

    Supported versions

    Table 1. Versions
    GCP ServiceNow
    Last tested on February 26, 2026
    • Yokohama
    • Zurich
    • Australia

    Use cases

    You can use the Service Graph Connector for GCP to get visibility into cloud resource identities, relationships, and state in real-time.

    Important information for upgrading Service Graph Connector for GCP

    After you've installed the latest version of the Service Graph Connector for GCP, you must synchronize the newly added data sources. Use the Advanced Setup section in the guided setup to synchronize data sources. For more information, see Configure Service Graph Connector for GCP.

    Configuring a connection for the connector

    You can configure a connection for the connector by using the SGC Central view in the Service Graph Workspace or CMDB Workspace. The view enables you to discover and install connectors, and then effectively manage the full life cycle of creating, editing, monitoring, and debugging connections. To configure the connector using SGC Central, see Configure Service Graph Connector for GCP using SGC Central.
    Important:
    Unless there are configuration issues, use the SGC Central view in the Service Graph Workspace or CMDB Workspace to configure the connection for the connector, as the guided setup method is planned for deprecated.

    CMDB integrations dashboard

    The Integration Commons for CMDB store app provides a dashboard with a central view of the status, processing results, and processing errors of all installed integrations. You can see metrics for all integration runs. You can filter the view to a specific CMDB integration, a specific time duration, or a specific integration run. For more details about monitoring GCP integrations in the CMDB Integrations Dashboard, see Using the CMDB Integrations Dashboard.

    BYOL and BYOS support

    Bringing your own licenses (BYOL) or bringing your own subscriptions (BYOS) is the process of bringing previously purchased on-premises licenses or subscriptions to Google Cloud. The connector supports the BYOL and BYOS of the Image CIs for the Red Hat Enterprise Linux (RHEL) and SUSE Linux Enterprise Server (SLES) services on Google Cloud. The connector populates the Key Value [cmdb_key_value] table with the licensing information. Depending on the platform usage, the key is set to either Windows_OS_License_Type_automatic or Linux_OS_License_Type_automatic, and the key value is set to either BYOL or BYOS.