Activate the Knowledge Center Article Optimization skill to enable use of article optimization features for generating knowledge articles in the Knowledge Center.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Now Assist Admin > Now Assist Skills.
  2. Select the list view and locate your new skill in the location specified during the setup (Platform > Knowledge > Skill Name).
  3. Select Activate Skill on the skill card.

Result

The Article Optimization skill is activated.