The objects in the conceptual CSDM framework must map to the physical model objects (CIs and CI class tables) in the CMDB. You can navigate in the platform to see dictionary attributes.

Conceptual-to-physical mapping CSDM to CMDB.

Business Application data belongs in the cmdb_ci_business_app table, and not in the cmdb_ci_app table.

Note: Business services and technology management services connect to the spm_service_portfolio through the spm_taxonomy_node. See Service Portfolio Management taxonomy.

CSDM videos in the ServiceNow Community

Playlist of all CSDM videos