Allowing locked out users to process inbound email actions

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • A property is available to allow locked out users to trigger inbound actions. For example, enabling the property can allow locked out users to reset their password and send email to the instance asking for assistance.

    Table 1. Property allowing locked out users to trigger inbound email actions
    Property Description
    glide.pop3.process_locked_out Enables (true) or disables (false) the ability for locked out users to trigger inbound actions.
    • Type: true | false
    • Default value: false
    • System Properties [sys_properties] table
    Warning:
    Enabling this property (glide.pop3.process_locked_out) also enables users from untrusted domains to trigger inbound actions. The user must still be active.