Activate the Spend categorization agent

  • Release version: Australia
  • Updated June 23, 2026
  • 1 minute to read
  • The Spend categorization agent predicts product and spend categories on purchase requisition lines. Complete the configuration tasks that activate the agent and its supporting prediction services in Now Assist for SPO.

    The Spend categorization agent uses AI to predict the product category and spend category for items on purchase requisition lines, reducing manual data entry and helping avoid misclassification. The agent predicts the product category first, followed by the spend category. Predictions draw on machine learning solutions, taxonomy mappings, and text extracted from related attachments.

    Why activation is needed

    The Spend categorization agent and its supporting prediction capabilities are inactive when Now Assist for SPO is installed. Activation confirms that the underlying prediction solutions are ready, turns on the related Now Assist skills, sets the prediction system properties, and makes the agent available in the Now Assist panel.

    Activation tasks

    Complete the following tasks in the order listed. Each task confirms or enables one part of the prediction chain that the agent depends on.