Features and changes by product
Review the new features and changes in this release by product.
New products in Zurich
The Zurich release includes new products.
- AI Experiences
- Conversation Insights release notes
- App development and low-code
- App Engine Management Center release notes
- Financial Services Operations
- Card data security release notes
- Healthcare and Life Sciences
- Care Team Operations for Environmental Services release notes
- HR Service Delivery
- HR Multi Instance Integration release notes
- IT Asset Management
- Asset Audit Response release notes
- Legal Service Delivery
- Legal Hold Notification release notes
- Manufacturing Commercial Operations
- Manufacturing Commercial Operations release notes
- Platform Analytics
- Now Assist in Platform Analytics release notes
- Sales Customer Relationship Management
- Customer Engagement Sequences release notes
- ServiceNow AI Platform Security
- Access Management release notes
- Source-to-Pay Operations
- Now Assist for Source-to-Pay Operations release notes
- Strategic Portfolio Management
- Resource Management Workspace release notes
- Talent Acquisition
- Applicant Center release notes
- Telecommunications, Media, and Technology
- Customer Service Problem Management release notes
Updated features and products
Other products were changed and updated in the Zurich release. For more information, refer to the release notes topics, which are organized by product area.