Combined ServiceNow Otto for Vault release notes for upgrades from Zurich to Australia

  • Release version: Australia
  • Updated August 11, 2026
  • 3 minutes to read
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    Summary of Combined ServiceNow Otto for Vault Release Notes for Upgrades from Zurich to Australia

    This consolidated release notes page provides ServiceNow customers with key information about upgrading the ServiceNow Otto for Vault application from the Zurich release family to Australia. It summarizes new features, changes, removals, deprecations, activation procedures, and other important upgrade considerations. If no updates apply for a specific release, this is clearly noted for customer clarity.

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    New Features

    • Zurich Patch 4: Introduced the ability to generate custom data patterns using Now Assist for Vault. This feature now uses the Now LLM Service by default, with an option to switch providers as needed.
    • Zurich Release Testing Preview (RTP): Enabled key skills including:
      • Generating custom data patterns from text descriptions to streamline workload
      • Checking role access for encrypted columns to monitor encryption access posture
      • Scheduling data discovery jobs to detect sensitive data
      These skills can be enabled via the AI Admin Hub console.
    • Australia Release: No new features were added beyond those introduced in Zurich.

    Changes, Removals, and Deprecations

    Between Zurich and Australia releases, there were no changes, removals, or deprecations noted for ServiceNow Otto for Vault features. Customers can expect feature consistency during the upgrade.

    Activation and Installation

    To activate ServiceNow Otto for Vault, customers should request the application from the ServiceNow Store. The Store also provides version history and cumulative release notes for all app releases, facilitating informed upgrade planning.

    Additional Considerations

    • Additional Requirements: No new or changed requirements identified between Zurich and Australia.
    • Browser Requirements: No updates noted; existing browser compatibility remains applicable.
    • Accessibility and Localization: No changes or special considerations introduced in these areas.
    • Highlights: The primary enhancement is the default use of the Now LLM Service for generating custom data patterns.

    What Customers Can Expect

    Upgrading from Zurich to Australia ensures access to the enhanced data pattern generation capabilities powered by Now Assist for Vault, supporting improved sensitive data management and encryption access monitoring. The upgrade is straightforward with no deprecated or removed features, maintaining operational continuity. Customers should follow recommended pre- and post-upgrade tasks to ensure a smooth transition.

    Consolidated page of all release notes for ServiceNow Otto for Vault from Zurich to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Vault release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading ServiceNow Otto for Vault to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for ServiceNow Otto for Vault.

    Release Release notes

    Zurich
    Zurich Patch 4
    Generate a custom data pattern by using Now Assist for Vault
    The generate custom data pattern skill now uses the Now LLM Service as the default provider. You can switch to another provider as needed.
    Zurich release notesPreliminary release notes for Zurich Release Testing Preview (RTP)
    Using Now Assist for Vault
    The ServiceNow Otto for Vault application generates custom data patterns from text descriptions to streamline your workload, checks role access for an encrypted column to monitor your instance’s encryption access posture, and schedules data discovery jobs to detect sensitive data. Enable these skills in AI Admin Hub console:
    • Generate custom data pattern
    • Check role access for encrypted column
    • Schedule Data Discovery job

    Australia

    		 No updates for this release.

    Changes

    Between your current release family and Australia, some changes were made to existing ServiceNow Otto for Vault features.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Removed

    Between your current release family and Australia, some ServiceNow Otto for Vault features or functionality were removed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Deprecations

    Between your current release family and Australia, some ServiceNow Otto for Vault features or functionality were deprecated.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Activation information

    Review information on how to activate ServiceNow Otto for Vault.

    Release Release notes

    Zurich

    Install ServiceNow Otto for Vault by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Australia

    		 No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for ServiceNow Otto for Vault we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for ServiceNow Otto for Vault we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for ServiceNow Otto for Vault, such as specific requirements or compliance levels.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for ServiceNow Otto for Vault we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for ServiceNow Otto for Vault we have noted them here.

    Release Release notes

    Zurich

    Zurich Patch 4 The generate custom data pattern skill now uses the Now LLM Service as the default provider. You can switch to another provider as needed.

    Zurich release notesPreliminary release notes for Zurich Release Testing Preview (RTP) The ServiceNow Otto for Vault application generates custom data patterns from text descriptions to streamline your workload, checks role access for an encrypted column to monitor your instance’s encryption access posture, and schedules data discovery jobs to detect sensitive data.

    See Now Assist for Vault for more information.

    Australia

    		 No updates for this release.