Combined ServiceNow Otto for Collaborative Work Management (CWM) release notes for upgrades from Zurich to Australia

  • Release version: Australia
  • Updated August 11, 2026
  • 2 minutes to read
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    Summary of Combined ServiceNow Otto for Collaborative Work Management (CWM) Release Notes for Upgrades from Zurich to Australia

    This consolidated release notes page provides ServiceNow customers with a comprehensive summary of all changes, new features, and important information related to upgrading the ServiceNow Otto for Collaborative Work Management (CWM) product from the Zurich release family to the Australia release family. It is designed to assist customers in preparing for the upgrade by outlining any relevant updates or tasks.

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    Key Information for Upgrading

    • No new features, changes, removals, or deprecations were introduced between the Zurich and Australia releases for ServiceNow Otto for Collaborative Work Management (CWM).
    • There are no additional activation steps, requirements, browser specifications, accessibility considerations, or localization updates noted for this upgrade path.
    • Pre- and post-upgrade tasks are recommended to be reviewed and completed as needed, although no specific tasks or updates are identified for this release transition.
    • The release notes explicitly state “No updates for this release” across all categories (new features, changes, removals, deprecations, activation, requirements, browser needs, accessibility, localization, and highlights) for both Zurich and Australia releases.

    What Customers Can Expect

    Customers upgrading ServiceNow Otto for Collaborative Work Management (CWM) from Zurich to Australia should expect a seamless upgrade experience without any changes impacting functionality or configuration. Since there are no new features or altered requirements, existing implementations and workflows will remain consistent post-upgrade.

    Reviewing this release note page ensures customers are aware that no action is required beyond standard upgrade procedures, supporting efficient planning and minimal disruption.

    Consolidated page of all release notes for ServiceNow Otto for Collaborative Work Management (CWM) from Zurich to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Collaborative Work Management (CWM) release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading ServiceNow Otto for Collaborative Work Management (CWM) to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for ServiceNow Otto for Collaborative Work Management (CWM).

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Changes

    Between your current release family and Australia, some changes were made to existing ServiceNow Otto for Collaborative Work Management (CWM) features.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Removed

    Between your current release family and Australia, some ServiceNow Otto for Collaborative Work Management (CWM) features or functionality were removed.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Deprecations

    Between your current release family and Australia, some ServiceNow Otto for Collaborative Work Management (CWM) features or functionality were deprecated.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Activation information

    Review information on how to activate ServiceNow Otto for Collaborative Work Management (CWM).

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for ServiceNow Otto for Collaborative Work Management (CWM) we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for ServiceNow Otto for Collaborative Work Management (CWM) we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Accessibility information

    Review details on accessibility information for ServiceNow Otto for Collaborative Work Management (CWM), such as specific requirements or compliance levels.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Localization information

    If there are specific localization considerations for ServiceNow Otto for Collaborative Work Management (CWM) we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for ServiceNow Otto for Collaborative Work Management (CWM) we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.