Combined Asset Audit Response release notes for upgrades from Zurich to Australia

Consolidated page of all release notes for Asset Audit Response from Zurich to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Asset Audit Response release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Asset Audit Response to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release	Release notes
Zurich	No updates for this release.
Australia	The Australia release introduces enhanced protections for read‑only fields across the ServiceNow AI Platform®. These changes include a new “read_only_option” field with granular control levels, including “strict_read_only” and “client_script_modifiable". The changes occur in the back end and maintain backward‑compatible behavior. This update helps strengthen your instance security while preserving the flexibility you need. Refer to KB2718122 for additional technical details on how to identify affected fields and adjust their settings. For more information about granular read-only security options, see Configuring read-only security options.

New features

Between your current release family and Australia, new features were introduced for Asset Audit Response.

Release	Release notes
Zurich	Manage evidence request responses in the Asset Governance Workspace Track and manage responses to the evidence requests for your financial regulatory audit engagements by using the Asset Governance Workspace. You can also gain insight into critical audit data such as due dates, statuses, and remediation tasks, which can help streamline the audit engagement process. Fulfill evidence requests through the Asset Response Guided Experience Fulfill and respond to evidence requests for your financial regulatory audit engagements by using the Asset Response Guided Experience. It provides step-by-step guidance on generating, reviewing, and submitting the required evidence for each evidence request. You can also create remediation rules and corresponding remediation tasks to identify and resolve any gaps that are discovered through your evidence. Manage financial regulatory audit engagements and evidence requests in the Audit Workspace Enable your compliance managers and asset managers to collaborate in managing the financial regulatory audit engagement process and requesting corresponding evidence from asset teams through the Audit Workspace in the ServiceNow® Audit Management application. Managers can scope, plan for, and prioritize each engagement to resolve any regulatory risks and compliance issues before they lead to audit failures. They can also use the requested evidence to formulate audit opinions and complete these engagements. Streamline the fulfillment of evidence requests by using financial regulatory context in the Audit Workspace Associate your evidence requests with important financial regulatory requirements and guidelines, such as key financial standards from the Federal Financial Institutions Examination Council (FFIEC), by leveraging the Audit Workspace in the ServiceNow Audit Management application. By aligning each request with the relevant requirements and guidelines, you can help your asset managers better understand the compliance obligations that are associated with the requests. They can then use this information to fulfill each request more accurately and efficiently.
Australia	Australia Patch 1 Automate the summarization of evidence requests Use generative AI to summarize completed and in-progress evidence requests for your financial regulatory audits. Gain insight into the corresponding audit engagements, the associated financial regulations, and the evidence that was submitted for each request. In addition, view details about the remediation rules that were created for each request and the corresponding remediation tasks that were generated based on those rules. Use this information to help plan for and complete other in-progress evidence requests so that you can improve your operational efficiency. Track impacted records that require remediation Use the Impacted Records related list in your remediation tasks to track and take any necessary actions on the impacted records, including asset and configuration item (CI) records, that are associated with each task. These remediation tasks are automatically generated based on the remediation rules that you define during evidence request fulfillment. View citations for your evidence requests Gain insight into the citations that are associated with your evidence requests by using the Citation details fields in the Asset Response Guided Experience. Use these fields to identify the name, description, and supplemental guidance for any citation that is associated with a request. Streamline the fulfillment of evidence requests by using financial regulatory context from the Digital Operational Resilience Act (DORA) Associate your evidence requests with financial regulatory requirements and guidelines from the Digital Operational Resilience Act (DORA). By aligning the relevant requests with these requirements and guidelines, you can help your asset managers better understand the compliance obligations that are associated with each request. They can then use this information to fulfill each request more accurately and efficiently. ServiceNow product tiers The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available: Foundation: AI basics to deliver insights Advanced: AI to boost productivity across relevant use cases Prime: Act autonomously with all AI assets, and create your own Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents.

Changes

Between your current release family and Australia, some changes were made to existing Asset Audit Response features.

Release	Release notes
Zurich	No updates for this release.
Australia	Australia Patch 5 Now Assist to ServiceNow Otto® name change

Removed

Between your current release family and Australia, some Asset Audit Response features or functionality were removed.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Deprecations

Between your current release family and Australia, some Asset Audit Response features or functionality were deprecated.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Activation information

Review information on how to activate Asset Audit Response.

Release	Release notes
Zurich	Install Asset Audit Response by requesting it from the ServiceNow Store.
Australia	Install Asset Audit Response by requesting it from the ServiceNow Store.

Additional requirements

If any additional requirements were introduced or changed for Asset Audit Response we have noted them here.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Asset Audit Response we have noted them here.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Accessibility information

Review details on accessibility information for Asset Audit Response, such as specific requirements or compliance levels.

Release	Release notes
Zurich
Australia	No updates for this release.

Localization information

If there are specific localization considerations for Asset Audit Response we have noted them here.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Highlight information

If there are specific highlight considerations for Asset Audit Response we have noted them here.

Release	Release notes
Zurich	Enable asset managers to fulfill evidence requests for your financial regulatory audits through the Asset Response Guided Experience. Track and manage responses to evidence requests for your financial regulatory audits in the Asset Governance Workspace. Manage financial regulatory audit engagements and create corresponding evidence requests in the Audit Workspace. Help asset managers respond to financial regulatory audits more accurately and efficiently by accessing predefined reports and financial regulatory context. Identify gaps in your asset data by using remediation rules and tasks. See Asset Audit Response for more information.
Australia	Australia Patch 5 ServiceNow Otto® is the new AI experience brand. This change is reflected in the name of ServiceNow products. Your product entitlements remain unchanged. Check your entitlements to determine your access to specific features. Australia Patch 1 Automatically generate summaries of completed and in-progress evidence requests for your financial regulatory audits. Track and manage impacted records that are associated with your remediation tasks. Gain insight into the citations associated with your evidence requests. See Asset Audit Response for more information.