Combined ITSM Employee Slate for Moveworks release notes for upgrades from Zurich to Australia

  • Release version: Australia
  • Updated August 11, 2026
  • 3 minutes to read
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    Summary of Combined ITSM Employee Slate for Moveworks Release Notes for Upgrades from Zurich to Australia

    This consolidated guide assists ServiceNow customers in preparing for the upgrade of ITSM Employee Slate for Moveworks from the Zurich release to the Australia release. It provides a unified view of new features, changes, activation steps, and other relevant details specifically related to this upgrade.

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    New Features in Australia Release

    • Viewing Outages and Maintenance: Users can now see active outages and upcoming scheduled maintenance directly on the ITSM Employee Slate for Moveworks home page. Active outages are highlighted with a red accent and scheduled maintenance with an amber accent. If no issues are present, the card displays an "All systems operational" message.
    • Service Status Page: A dedicated Service Status page is accessible from the home page card, offering an expanded view of all services and detailed information for each affected service.
    • Ask Otto Outage Summary: Introduces a new Ask Otto action on the Service Health banner that launches an AI chat summarizing current active outages automatically, eliminating the need to type questions.

    Changes, Removals, and Deprecations

    There are no updates, removals, or deprecations for ITSM Employee Slate for Moveworks features or functionality between Zurich and Australia releases.

    Activation Information

    To enable ITSM Employee Slate for Moveworks in the Australia release, set up Moveworks for Employee Slate and activate the ITSM Employee Slate for Moveworks plugin. This step is essential to access the new features and improvements introduced.

    Additional Considerations

    • Additional Requirements: No new requirements have been introduced or changed for this upgrade.
    • Browser Requirements: There are no new or updated browser requirements.
    • Accessibility: No changes in accessibility compliance or requirements have been noted.
    • Localization: No specific localization considerations apply.

    Key Outcomes for ServiceNow Customers

    • Enhanced visibility and management of service outages and maintenance directly from the ITSM Employee Slate home page, improving awareness and response times.
    • Access to a dedicated Service Status page for detailed service health insights.
    • Improved user experience through AI-powered outage summaries by Ask Otto, enabling quick understanding without manual queries.
    • Simplified activation process by enabling the required plugin, ensuring customers can easily adopt the new capabilities.

    Consolidated page of all release notes for ITSM Employee Slate for Moveworks from Zurich to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family ITSM Employee Slate for Moveworks release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading ITSM Employee Slate for Moveworks to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for ITSM Employee Slate for Moveworks.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia
    Viewing outages and maintenance
    View active outages and upcoming scheduled maintenance directly on the ITSM Employee Slate for Moveworks home page. Active outages appear first with a red accent, followed by scheduled maintenance with an amber accent. When no issues are active, the card displays an "All systems operational" state.
    Service status page
    Open a dedicated Service Status page from the home page card to see an expanded view of all services and a detail page for each affected service.
    Ask Otto outage summary
    Select the new Ask Otto action on the Service Health banner to open an AI chat that automatically summarizes current active outages, without typing a question.

    Changes

    Between your current release family and Australia, some changes were made to existing ITSM Employee Slate for Moveworks features.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Removed

    Between your current release family and Australia, some ITSM Employee Slate for Moveworks features or functionality were removed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Deprecations

    Between your current release family and Australia, some ITSM Employee Slate for Moveworks features or functionality were deprecated.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Activation information

    Review information on how to activate ITSM Employee Slate for Moveworks.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    Enable ITSM Employee Slate for Moveworks by setting up Moveworks for Employee Slate and enabling the ITSM Employee Slate for Moveworks plugin. For more information, see [Placeholder link text to key configure-employeeworks-itsm].

    Additional requirements

    If any additional requirements were introduced or changed for ITSM Employee Slate for Moveworks we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for ITSM Employee Slate for Moveworks we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for ITSM Employee Slate for Moveworks, such as specific requirements or compliance levels.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for ITSM Employee Slate for Moveworks we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for ITSM Employee Slate for Moveworks we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia
    • See active outages and scheduled maintenance directly on the ITSM Employee Slate for Moveworks home page, without navigating to a separate page.
    • Investigate service status in more depth from a dedicated Service Status page.
    • Ask Otto to summarize current active outages in one select, directly from the home page banner.
    • Ask natural-language questions about outages -- by service, by outage number, or by date range -- and get a summarized answer with suggested follow-ups.

    See ITSM Employee Slate for Moveworks for more information.