Combined Zero Copy Connector Hub release notes for upgrades from Zurich to Australia

  • Release version: Australia
  • Updated July 20, 2026
  • 3 minutes to read
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    Summary of Combined Zero Copy Connector Hub release notes for upgrades from Zurich to Australia

    This consolidated release notes document provides a comprehensive overview of the updates, new features, changes, and important upgrade information for the Zero Copy Connector Hub as customers upgrade from the Zurich release to the Australia release in ServiceNow.

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    The document is designed to help you prepare for your upgrade by summarizing key enhancements and critical pre- and post-upgrade tasks. It covers all relevant release families between Zurich and Australia, noting when there were no updates for specific releases.

    New Features

    • Zurich Release Introductions:
      • Real-time data retrieval from external sources directly into the ServiceNow AI Platform without copying data, enabled by zero copy connections.
      • Data fabric tables that allow data consumers to access external data to enhance AI capabilities and application development.
      • New connectors introduced for Teradata and Amazon S3 tables to fetch data in real time without duplication.
    • Australia Release: No new features introduced.

    Changes

    • Zurich Release Updates:
      • The SAP ECC and SAP S/4HANA connectors are now certified as primary connectors, ensuring they meet elevated standards of integration.
      • Primary connectors in preview status are clearly identified; these are fully supported but still undergoing enhancements for full functionality.
    • Australia Release: No changes introduced.

    Removed and Deprecated Features

    There were no removals or deprecations of Zero Copy Connector Hub features between Zurich and Australia releases.

    Activation and Installation

    • Zurich Release: Zero Copy Connector Hub can be installed by requesting it from the ServiceNow Store. It is also accessible via activation of the Zero Copy Connectors app (sndatafabriczcc), which requires a separate subscription.
    • Australia Release: No changes to activation procedures.

    Additional Requirements and Compatibility

    There are no updates regarding additional requirements, browser compatibility, accessibility, or localization considerations between Zurich and Australia releases.

    Highlight Information

    Customers can access enterprise data from various external data warehouses (Snowflake, Google BigQuery, Amazon Redshift), data lakes (Databricks), and databases (Oracle) in real time without data duplication, enriching AI agents and workflows on the ServiceNow AI Platform through data fabric tables. This capability was introduced in Zurich and remains unchanged in Australia.

    Practical Takeaways for ServiceNow Customers

    • Upgrade preparations should focus on understanding zero copy data integration capabilities introduced in Zurich, as Australia does not introduce new features or changes.
    • Ensure SAP ECC and SAP S/4HANA connectors are utilized as certified primary connectors for reliable integration.
    • Activation requires requesting Zero Copy Connector Hub from the ServiceNow Store or activating the associated app with subscription—plan accordingly.
    • No additional browser or localization adjustments are necessary for this upgrade.

    Consolidated page of all release notes for Zero Copy Connector Hub from Zurich to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Zero Copy Connector Hub release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Zero Copy Connector Hub to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for Zero Copy Connector Hub.

    Release Release notes

    Zurich
    Established connections
    Retrieve real-time data from external sources directly in the ServiceNow AI Platform, without copying any data to your instance using zero copy connections.
    Data fabric tables
    Enable data consumers to access external data on the ServiceNow AI Platform to power AI features and build applications using data fabric tables.
    Connect to Teradata
    Retrieve data from Teradata in real-time without copying or duplicating the data.
    Connect to Amazon S3 tables
    Retrieve data from Amazon S3 tables in real-time without copying or duplicating the data.

    Australia

    		 No updates for this release.

    Changes

    Between your current release family and Australia, some changes were made to existing Zero Copy Connector Hub features.

    Release Release notes

    Zurich
    SAP ECC primary connector
    The SAP ECC connector is now certified as a primary connector.
    SAP S/4HANA primary connector
    The SAP S/4HANA connector is now certified as a primary connector.
    Primary connectors in preview
    Primary connectors that are still being enhanced to include all planned functionality are now identified as in preview. These connectors are fully supported by ServiceNow®.

    Australia

    		 No updates for this release.

    Removed

    Between your current release family and Australia, some Zero Copy Connector Hub features or functionality were removed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Deprecations

    Between your current release family and Australia, some Zero Copy Connector Hub features or functionality were deprecated.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Activation information

    Review information on how to activate Zero Copy Connector Hub.

    Release Release notes

    Zurich

    Install Zero Copy Connector Hub by requesting it from the ServiceNow Store.

    Zero Copy Connector Hub is also available with activation of the Zero Copy Connectors app (sn_data_fabric_zcc), which requires a separate subscription. For details, see Request Zero Copy Connectors.

    Australia

    		 No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Zero Copy Connector Hub we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Zero Copy Connector Hub we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Zero Copy Connector Hub, such as specific requirements or compliance levels.

    Release Release notes

    Zurich

    Australia

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Zero Copy Connector Hub we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Zero Copy Connector Hub we have noted them here.

    Release Release notes

    Zurich
    • Access enterprise data from external data warehouses including Snowflake, Google BigQuery, and Amazon Redshift, data lakes such as Databricks, and databases, including Oracle.
    • Retrieve data from external sources in real time without copying any data to your instance using zero copy connections.
    • Enrich AI agents and workflows on the ServiceNow AI Platform with external data using data fabric tables.

    See Workflow Data Fabric Hub for more information.

    Australia

    		 No updates for this release.