Combined Zero Copy Connectors release notes for upgrades from Zurich to Australia

australia Combined Product Files

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australia Combined Product Files

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Combined Zero Copy Connectors release notes for upgrades from Zurich to Australia

Release version: Australia

Updated July 20, 2026

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Summary of Combined Zero Copy Connectors Release Notes for Upgrades from Zurich to Australia

This consolidated release notes page provides ServiceNow customers with essential information about upgrading Zero Copy Connectors from the Zurich release to the Australia release. It includes details on new features, changes, authentication enhancements, and activation instructions to help you prepare for and smoothly execute your upgrade.

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New Features

Real-time Data Retrieval: New connectors enable retrieving data in real time from external systems without copying or duplicating data. These include:
- Cloudera Hive (Preview; fully supported on ServiceNow AI Platform®)
- Cloudera Impala
- Microsoft OneLake (Preview; fully supported on ServiceNow AI Platform®)
- Prometheus (available in Australia Patch 1)
- Another ServiceNow® instance (available in Australia Patch 1)
OAuth Authentication: OAuth support is now configurable for Databricks, Oracle, and Snowflake connectors, enhancing secure access.

Changes

Primary Connector Certification: Apache Iceberg connector is now certified as a primary connector.
Preview Labeling: Primary connectors still under enhancement are marked with a Preview label but remain fully supported. This includes Amazon S3 Tables, Apache Iceberg (Australia Patch 1), and Teradata (Australia Patch 2).
Authentication Enhancements: Teradata connector now supports Bearer Token and OAuth authentication methods.
Storage Support: Apache Iceberg connector now supports S3-compatible object storage systems (Australia Patch 2).

Removed and Deprecated Features

No features or functionality were removed or deprecated between Zurich and Australia releases for Zero Copy Connectors.

Activation and Additional Requirements

To activate Zero Copy Connectors, request the Zero Copy Connector Hub from the ServiceNow Store. The hub is also available through activation of the Zero Copy Connectors app (sndatafabriczcc), which requires a separate subscription.
There are no new additional requirements, browser requirements, accessibility considerations, or localization changes noted for this upgrade.

Key Outcomes for ServiceNow Customers

Enable efficient, real-time data access from multiple external and ServiceNow data sources without data duplication.
Benefit from enhanced security through OAuth authentication support in key connectors.
Access a broader range of certified and preview connectors to support diverse integration needs.
Simplify upgrade planning with clear guidance on activation and feature changes.

Consolidated page of all release notes for Zero Copy Connectors from Zurich to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Zero Copy Connectors release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Zero Copy Connectors to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

New features

Between your current release family and Australia, new features were introduced for Zero Copy Connectors.


Release	Release notes
Zurich	No updates for this release.
Australia	Cloudera Hive Retrieve data from Cloudera Hive in real time without copying or duplicating the data. This connector is available with a Preview label, indicating that enhancements are ongoing. This connector is fully supported on the ServiceNow AI Platform®. Cloudera Impala Retrieve data from Cloudera Impala in real time without copying or duplicating the data. Connect to Microsoft OneLake Retrieve data from Microsoft OneLake in real time without copying or duplicating the data. This connector is available with a Preview label, indicating that enhancements are ongoing. This connector is fully supported on the ServiceNow AI Platform®. Australia Patch 1 Connect to Prometheus Retrieve data from Prometheus in real time without having to copy or duplicate the data. Connect to another ServiceNow® instance Retrieve data from another ServiceNow® instance in real time without copying or duplicating the data. OAuth authentication Configure OAuth authentication in Databricks, Oracle, and Snowflake connectors.

Changes

Between your current release family and Australia, some changes were made to existing Zero Copy Connectors features.


Release	Release notes
Zurich	No updates for this release.
Australia	Apache Iceberg primary connector The Apache Iceberg connector is now certified as a primary connector. Primary connectors in preview Primary connectors that are still being enhanced to include all planned functionality are now marked with a Preview label. These connectors are fully supported by ServiceNow®. The following connectors are now marked with a Preview label: Australia Patch 1 Amazon S3 Tables Australia Patch 1 Apache Iceberg Australia Patch 2 Teradata The Teradata connector now supports Bearer Token and OAuth authentication methods. Australia Patch 2 Apache Iceberg The Apache Iceberg connector now supports S3-compatible object storage systems.

Removed

Between your current release family and Australia, some Zero Copy Connectors features or functionality were removed.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Deprecations

Between your current release family and Australia, some Zero Copy Connectors features or functionality were deprecated.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Activation information

Review information on how to activate Zero Copy Connectors.


Release	Release notes
Zurich	No updates for this release.
Australia	Install Zero Copy Connector Hub by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. Zero Copy Connector Hub is also available with activation of the Zero Copy Connectors app (sn_data_fabric_zcc), which requires a separate subscription. For details, see Request Zero Copy Connectors.

Additional requirements

If any additional requirements were introduced or changed for Zero Copy Connectors we have noted them here.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Zero Copy Connectors we have noted them here.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Accessibility information

Review details on accessibility information for Zero Copy Connectors, such as specific requirements or compliance levels.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Localization information

If there are specific localization considerations for Zero Copy Connectors we have noted them here.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Highlight information

If there are specific highlight considerations for Zero Copy Connectors we have noted them here.


Release	Release notes
Zurich	No updates for this release.
Australia	Retrieve real-time data from external systems using new primary connectors. Fetch real-time data from another ServiceNow® instance using the ServiceNow® Remote Instance connector. Connect to Databricks, Oracle, and Snowflake using OAuth authentication. Query time-series monitoring data from Prometheus using the new community connector. Include either primary connectors only or both primary and community connectors. See Zero Copy Connectors for more information.