Combined Goal Framework release notes for upgrades from Zurich to Australia

  • Release version: Australia
  • Updated August 11, 2026
  • 3 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Combined Goal Framework Release Notes for Upgrades from Zurich to Australia

    This consolidated release notes page provides ServiceNow customers with essential information for upgrading the Goal Framework from the Zurich release family to the Australia release family. It outlines new features, changes, deprecations, and important upgrade tasks, helping customers prepare and smoothly transition their Goal Framework applications.

    Show full answer Show less

    Key Features

    • AI Control Tower Integration (Zurich): Strategic priorities and goals can be categorized as Artificial Intelligence using the Type and Category fields, enabling tracking and monitoring from the AI Control Tower workspace.
    • Role Enhancements (Zurich): Users with the sngf.goaladmin role can edit any goal or target regardless of ownership or contribution status, improving administrative flexibility.
    • Enhanced Forms (Australia): Updated Goal, Target, and Strategic Priority forms provide improved management and tracking capabilities for organizational goals.

    Changes

    • Active Goals Display (Zurich): Reference fields for goals and parent goals only display active goals by default, simplifying goal relationship creation by focusing on currently relevant objectives.
    • No Updates (Australia): The Australia release did not introduce changes affecting existing Goal Framework features.

    Upgrade Preparation and Activation

    • Pre- and Post-Upgrade Tasks: Customers should review and complete necessary tasks before and after upgrading to Australia to ensure proper functionality.
    • Activation: Goal Framework installation and activation require requesting the app from the ServiceNow Store. This applies to both Zurich and Australia releases.

    Additional Considerations

    • Deprecations and Removals: No features or functionalities were deprecated or removed between Zurich and Australia.
    • Browser, Accessibility, Localization, and Highlight Information: No updates or changes were made in these areas for either release.

    What to Expect

    By upgrading to Australia, ServiceNow customers retain all existing Goal Framework capabilities while benefiting from enhanced forms for better goal management and the ability to track AI-related strategic priorities via the AI Control Tower introduced in Zurich. Role enhancements improve administrative control over goals and targets. The upgrade process is straightforward with clear activation steps through the ServiceNow Store.

    Consolidated page of all release notes for Goal Framework from Zurich to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Goal Framework release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Goal Framework to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for Goal Framework.

    Release Release notes

    Zurich
    Goal Framework and AI Control Tower
    Categorize your strategic priorities and goals as Artificial Intelligence to track and monitor strategy progress from the AI Control Tower workspace.

    Use the Type field for strategic priorities and the Category field for goals to classify them as Artificial Intelligence and monitor their progress in the AI Control Tower workspace.

    Role enhancements
    With the sn_gf.goal_admin role, you can edit any goal and target as needed, even when you aren’t the owner or contributor of a goal or target.

    Australia

    		 No updates for this release.

    Changes

    Between your current release family and Australia, some changes were made to existing Goal Framework features.

    Release Release notes

    Zurich
    Active goals
    By default, only active goals—those goals with the Active field set to true—are displayed in the Goal and Parent goal reference fields across all applicable tables.

    Australia

    		 No updates for this release.

    Removed

    Between your current release family and Australia, some Goal Framework features or functionality were removed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Deprecations

    Between your current release family and Australia, some Goal Framework features or functionality were deprecated.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Activation information

    Review information on how to activate Goal Framework.

    Release Release notes

    Zurich

    Install Goal Framework by requesting it from the ServiceNow Store.

    Australia

    Install Goal Framework by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Goal Framework we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Goal Framework we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Goal Framework, such as specific requirements or compliance levels.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Goal Framework we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Goal Framework we have noted them here.

    Release Release notes

    Zurich
    • Categorize your strategic priorities and goals as Artificial Intelligence to track and monitor their progress from the AI Control Tower workspace.
    • View only active goals in reference fields when creating a goal relationship or defining a parent goal.

    See Goal Framework for more information.

    Australia

    Use the enhanced Goal, Target, and Strategic Priority forms to more effectively manage and track your organization’s goals.

    See Goal Framework for more information.