Combined Import and Export release notes for upgrades from Zurich to Australia

  • Release version: Australia
  • Updated August 11, 2026
  • 3 minutes to read
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    Summary of Combined Import and Export release notes for upgrades from Zurich to Australia

    This consolidated guide provides the key updates and important information for ServiceNow customers upgrading Import and Export functionality from the Zurich release to the Australia release. It combines cross-family release notes into one resource to help you prepare for the upgrade by highlighting new features, changes, deprecations, and activation details relevant to Import and Export.

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    Key Features

    • Enable Large Exports with Parallel Export Sets: Australia introduces the ability to export data with multiple small attachments in parallel. This improves integration efficiency by reducing total execution time and minimizing impact on other system tasks.
    • Connection Alias for JDBC Data Sources: You can now configure a separate connection alias for JDBC data sources. This allows reuse of the connection alias across multiple JDBC data sources, eliminating the need for repeated reconfiguration and streamlining JDBC integration setup.

    Changes

    • The mssql-jdbc.7.4.1.jre8 jar file is no longer included in the MID Server distribution. For MSSQL JDBC data source integrations, you must install this jar file or the vendor-recommended equivalent as per knowledge base article KB0862383.

    Activation and Requirements

    • Import and Export is a ServiceNow AI Platform feature that is enabled by default in Australia.
    • There are no additional requirements, browser requirements, accessibility considerations, or localization changes reported between Zurich and Australia releases for Import and Export.

    Removed and Deprecated Features

    No Import and Export features were removed or deprecated between Zurich and Australia.

    Upgrade Preparation

    Before upgrading, review and complete any pre- and post-upgrade tasks as needed to ensure a smooth transition. Note that if no updates were made for a particular release, this is explicitly stated for clarity.

    Practical Impact for ServiceNow Customers

    With these updates, you can expect enhanced performance for large data exports via parallel processing, and greater efficiency when managing JDBC data source connections. Be prepared to manually manage the MSSQL JDBC driver jar file in your MID Server environment post-upgrade. The feature remains active by default, requiring no additional activation steps.

    Consolidated page of all release notes for Import and Export from Zurich to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Import and Export release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Import and Export to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for Import and Export.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia
    Enable large exports with parallel export sets
    Export data with multiple small attachments in parallel. Exporting data in parallel can enable your integrations to finish in less time and create less of an impact on other tasks.
    Use a connection alias for a JDBC data source
    Configure a separate connection alias for JDBC data sources. Configuring the connection alias separately enables you to reuse it rather than having to reconfigure it with each JDBC data source.

    Changes

    Between your current release family and Australia, some changes were made to existing Import and Export features.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia
    The mssql-jdbc.7.4.1.jre8 jar file is no longer part of the MID Server distribution
    If you have a JDBC data source integration that uses this jar file (that is, any MSSQL connections) install this jar file or the vendor recommended jar file according to KB0862383.

    Removed

    Between your current release family and Australia, some Import and Export features or functionality were removed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Deprecations

    Between your current release family and Australia, some Import and Export features or functionality were deprecated.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Activation information

    Review information on how to activate Import and Export.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    Import and Export is a ServiceNow AI Platform feature that is active by default.

    Additional requirements

    If any additional requirements were introduced or changed for Import and Export we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Import and Export we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Import and Export, such as specific requirements or compliance levels.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Import and Export we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Import and Export we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia
    • Enable large exports with parallel export sets. Exporting data in parallel can enable your integrations to finish in less time and create less of an impact on other tasks.
    • Configure a separate connection alias for JDBC data sources. Configuring the connection alias separately enables you to reuse it rather than having to reconfigure it with each JDBC data source.

    See Imports and Exports for more information.