Explore Setup Hub

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Setup Hub simplifies installing, configuring, and deploying ServiceNow products by automating setup, applying best practices, tracking progress, and packaging changes for production.

    Setup Hub overview

    Setup Hub offers a guided approach for installing, configuring, and deploying ServiceNow products. It streamlines the end‑to‑end setup by automating installation tasks, applying recommended configurations, monitoring setup progress, and preparing changes for production, making deployments more efficient and less manual.

    Installing Setup Hub is the first step to experience automatic product installations and implementation of default configurations on your ServiceNow instance.
    Note:
    You can install the Setup Hub application either directly from the ServiceNow store or from the prompt on the Admin Home page.

    Image showing the button for installation of Now Assist for Setup store app

    The Setup Hub capability helps you with the following:
    • Automatic installation of the required products and implementation of default configurations.
    • Visually clear and modular UI for focused task management.
    • Provides an intuitive and critical tools interaction.
    • Ensures maintaining control with minimal effort by significantly improving task completion speed through centralized access and reduced navigation steps.
    • Supports customizations as per user entitlements.

    Setup Hub users

    Setup Hub has the following roles.
    Users Description
    admin The admin role helps you assign product family specific roles to users

    See Now Assist for Setup personas and role assignments depending on the product family for more information.

    Setup Hub benefits

    Benefit Feature Users
    Set up an application with Setup Hub Set up an application with Setup Hub admin
    Set up Now Assist Set up Now Assist with Setup Hub admin
    Upload update set batch file Manage update set for Setup Hub admin
    Configure an application with Setup Hub Product modules configuration in Setup Hub admin
    General guidelines for Setup Hub General guidelines admin