Installation considerations Release version: Australia Updated March 12, 2026 1 minute to readAs you are installing apps, consider the options presented here. Skipped records that occur during application installationSome records may be skipped when you make local updates to global or scoped applications. Skipped records can occur either when you modify the metadata records in the instance to which you're deploying or when you apply an update set. Depending on the deployment model you use and the state of applicable properties, you may risk "skipped records," which are generated in the sys_upgrade_history_log. Learn what to expect on your instance when you upgrade an application using various different methods.Rolling back and removing applicationsAs an administrator, you can roll back and remove unwanted applications.View the upgrade history of a ServiceNow Store applicationView the upgrade history of an application that you purchased and installed from the ServiceNow Store.
Installation considerations Release version: Australia Updated March 12, 2026 1 minute to readAs you are installing apps, consider the options presented here. Skipped records that occur during application installationSome records may be skipped when you make local updates to global or scoped applications. Skipped records can occur either when you modify the metadata records in the instance to which you're deploying or when you apply an update set. Depending on the deployment model you use and the state of applicable properties, you may risk "skipped records," which are generated in the sys_upgrade_history_log. Learn what to expect on your instance when you upgrade an application using various different methods.Rolling back and removing applicationsAs an administrator, you can roll back and remove unwanted applications.View the upgrade history of a ServiceNow Store applicationView the upgrade history of an application that you purchased and installed from the ServiceNow Store.