Configure a single queue for Cloud-based and IP-based events

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Configure Cloud-based and IP-based events to share a single queue, which helps reduce the impact of Discovery on app nodes.

    Vorbereitungen

    Confirm the following:
    • Discovery Admin Workspace is using version 1.9.0 or later.
    • ServiceNow AI Platform® is using XP9, YP4, or later than YP4.
    • The discovery.use.event.processing system property is turned on. For more information, see Configure Discovery to use Event Framework.

    Role required: discovery_admin

    Warum und wann dieser Vorgang ausgeführt wird

    When using a single queue, Cloud Discovery jobs frequently have higher priority than IP-based Discovery jobs. Separating Cloud-based and IP-based job queues helps avoid interference between Discovery types. However, balancing Discovery throughput and instance impact involves trade-offs.

    Tabelle : 1. Instance impact based on queue configuration
    Separate queues Single queue
    More worker threads, which means more database activity Fewer worker threads, which means less database activity
    More impact on jobs unrelated to Discovery Less impact on jobs unrelated to Discovery
    Cloud Discovery doesn't impact IP Discovery Cloud Discovery can preempt IP Discovery

    Prozedur

    1. Navigate to All > System Properties > All Properties.
    2. In the System Properties [sys_properties] table, select the discovery.event.separate.cloud.events property.
    3. Set the Value field to false.
    4. Select Update.