Configure community forums

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • A forum is a place for users to share content, exchange notes, ask and answer questions, and so on. Before community users can contribute content, configure a forum with content types and permissions, and create and add topics to one or more forums.

    Before you begin

    Role required: sn_communities.admin or sn_communities.forum

    _admin

    About this task

    A forum is the container for user-created content. A forum must be configured with content types and permissions before becoming available for users to contribute content. Forums can be organized hierarchically using the Parent field. Once forums are set up, they are visible on the Community homepage based on user permissions.
    A topic is an area of interest that users can discuss. Topics are visible from the Community homepage and also appear within forums. They can be organized hierarchically using the Parent field.
    • The community admin creates topics and can associate a topic with one or many forums.
    • Forum admins can associate topics with their own forums.
    • If a user has access to a particular forum, they also have access to all its topics.

    Procedure

    Configure one or more of the following for community forums and topics.