Workflow data fabric spoke asset discovery AI Agent

  • Release version: Australia
  • Updated August 14, 2026
  • 1 minute to read

    • This Workflow Data Fabric agent finds specific flows, subflows, and actions inside a named spoke that fulfill a user's stated automation goal. This agent is triggered only when a user has identified a spoke and wants to explore what reusable assets it contains for their use case.

    Workflow

    1. Identify the likely spoke/integration and ask the user to confirm before searching.
    2. Check whether both the spoke name and a clear purpose (what the user wants to accomplish) are present, and ask additional questions if not.
    3. Search for flows and actions using both the spoke name and the user's stated intent as filters.
    4. Present matched flows and actions grouped by type, noting which spoke/package each belongs to.
    Table 1. Configuration
    Field Description
    Allow third party to access this AI agent

    When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.
    Allow AI specialists to access this AI agent

    When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.
    Manage long-term memory

    When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.
    Tools
    Script
    Fetch Spoke Assets
    Agent roles (ACLs) maint, df_data_steward, wdf_operator, wdf_consumer, connection_admin, wdf_builder
    Data access roles wdf_builder, wdf_operator, df_data_steward, connection_admin, wdf_consumer
    Triggers

    Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.
    Channels

    Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.
    Used in agentic workflows

    Default VA Workflow

    Learn more about Workflow Data Fabric at Build an automation with AI.