Edit Data Privacy advanced configuration mapping AI agent

  • Release version: Australia
  • Updated August 14, 2026
  • 1 minute to read

    • This ServiceNow Vault agent helps users complete tasks related to edit data privacy advanced configuration mapping agent.

    Workflow

    1. Execute one of three operations based on the task received from the calling workflow or agent:
      • Change mapping: Update the existing pattern-technique mapping for the given policy.
      • Add mapping: Look up available patterns for the policy, let the user select one or more, and add them.
      • Remove mapping: Deactivate the pattern-technique mappings for the given policy.
    2. After any operation completes (or if no policy ID was provided), hand control back to the caller.
    Table 1. Configuration
    Field Description
    Allow third party to access this AI agent

    When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.
    Allow AI specialists to access this AI agent

    When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.
    Manage long-term memory

    When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.
    Tools
    Script
    Add pattern in DP advanced policy
    Conversational topics
    Deactivate data patterns
    Lookup patterns for DP advance policy edit
    Update DP advanced configuration mapping tool
    Agent roles (ACLs) virtual_agent_data_privacy_admin, data_kit_data_privacy_admin, data_privacy_admin, now_assist_data_privacy_admin
    Data access roles now_assist_data_privacy_admin, data_privacy_admin, data_kit_data_privacy_admin, virtual_agent_data_privacy_admin
    Triggers

    Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.
    Channels

    Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.
    Used in agentic workflows
    • Default VA Workflow
    • Edit Data Privacy Advanced Configuration
    • Create Data Privacy Advanced Configuration

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