Release lifecycle documentation AI agent

Generate business release notes in natural, human-friendly language for business stakeholders, within a maximum 4000 character limit.

Workflow

The agent helps users complete tasks related to release lifecycle documentation.

1. Receive the user's request and validate required inputs.
2. Execute the appropriate tools to perform the requested action.
3. Return the results or update the relevant record.

Table 1. Configuration

Field	Description
Allow third party to access this AI agent	When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.
Allow AI specialists to access this AI agent	When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.
Manage long-term memory	When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.
Tools	Topic Block Release Notes Generator
Agent roles (ACLs)	update_set_admin
Data access roles	update_set_admin, 7edf53c0ff3132101bfbffffffffffcc
Triggers	Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.
Channels	Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.
Used in agentic workflows	Not applicable.

Learn more about at App Engine Management Center at App Engine Management Center.