Guardian settings modifier AI agent

This AI agent modifies AI Guardian settings, including prompt injection, offensiveness, and filters based on structured payload.

Workflow

1. Parse the user request to determine what kind of change to make.
2. Ask the user for clarification if needed.
3. Translate natural language to action codes.
4. Build payloads and call the appropriate tool.
5. Aggregate the results and show the user detailed confirmation.
6. Scan for product names.
7. Count check.

Table 1. Configuration

Field	Description
Allow third party to access this AI agent	When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.
Allow AI specialists to access this AI agent	When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.
Manage long-term memory	When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.
Tools	Scripts Get Guardian links Get Guardrail Service Provider Modify Guardian Settings Update Guardrail Service Provider
Agent roles (ACLs)	sn_na_center.nac_admin
Data access roles	sn_na_center.nac_admin, sn_nowassist_admin.nsa_admin
Triggers	Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.
Channels	Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.
Used in agentic workflows	Guardian Settings