Data pattern list AI agent

  • Release version: Australia
  • Updated August 14, 2026
  • 1 minute to read

    • This ServiceNow Vault agent helps users associate data patterns to an data privacy policy configuration. It retrieves the list of available data patterns, captures the user’s selections, extracts the related sys_ids, assigns data patterns to data privacy policy configuration and validates it.

    Workflow

    1. Confirm a data privacy policy configuration ID was provided and verify it's valid; if either check fails, notify the user and stop.
    2. Retrieve and present all available data patterns for the given policy configuration, and let the user select one or more.
    3. Resolve the selected pattern names to their sys_ids and assign them to the policy configuration.
    Table 1. Configuration
    Field Description
    Allow third party to access this AI agent

    When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.
    Allow AI specialists to access this AI agent

    When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.
    Manage long-term memory

    When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.
    Tools
    Scripts
    Data pattern assigner
    Verify config tool
    Conversational topic
    Data pattern list selector
    Agent roles (ACLs) data_kit_data_privacy_admin, data_privacy_admin, now_assist_data_privacy_admin, virtual_agent_data_privacy_admin
    Data access roles now_assist_data_privacy_admin, data_privacy_admin, virtual_agent_data_privacy_admin, data_kit_data_privacy_admin
    Triggers

    Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.
    Channels

    Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.
    Used in agentic workflows
    • Create Data Privacy Advanced Configuration
    • Default VA Workflow

    Learn more about ServiceNow Vault at ServiceNow Vault.