ServiceNow Otto Experiences

Explore ServiceNow Otto panel and ServiceNow Otto context menu under the ServiceNow Otto Experiences tab of ServiceNow Otto Admin.

• ServiceNow Otto panel
  With the ServiceNow Otto panel, you can get assistance from generative AI experiences to solve customer issues faster. Use this conversational interface to summarize a chat, case, or incident, get help, or generate resolution notes so that you can get the context of this information more quickly.
• ServiceNow Otto context menu
  The ServiceNow Otto context menu uses generative AI to help agents summarize, create, and edit written content, thus streamlining their writing tasks.