Vault crypto module manager AI agent

  • Release version: Australia
  • Updated August 14, 2026
  • 2 minutes to read

    • This ServiceNow Vault agent manages the Vault crypto module configuration and access policies. The agent handles encrypted field configurations for fields, and manages module access policies for roles.

    Workflow

    1. Check that the required roles (KMF admin/cryptographic manager and security_admin) are available (required) and whether Field Encryption Enterprise is installed (recommended).
    2. Present the four supported operations and let the user choose one:
      Encrypt a field
      Collect the table and field name, validate both exist, check whether the field is already encrypted, and if not, encrypt it with the vault crypto module.
      Grant role access
      Collect a role name, check if it already has access, and if not, create a module access policy for that role.
      Check encryption status
      Collect a table and field name, validate both exist, and report whether the field is currently encrypted.
      List roles with access
    3. Display the outcome (success, failure, or current status) and end execution.
    Table 1. Configuration
    Field Description
    Allow third party to access this AI agent

    When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.
    Allow AI specialists to access this AI agent

    When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.
    Manage long-term memory

    When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.
    Tools
    Scripts
    Check if field is encrypted
    Check prerequisites
    Check table and field available
    Create module access policy for role
    Encrypt field with vault crypto module
    Get all roles with vault crypto module access
    Agent roles (ACLs) snc_internal
    Data access roles sn_vault_console.vault_console_admin, security_admin, sn_kmf.admin, sn_kmf.cryptographic_manager
    Triggers

    Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.
    Channels

    Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.
    Used in agentic workflows

    Field Encryption with Vault module

    Learn more about ServiceNow Vault at ServiceNow Vault.